益普索-当差异并不意味着不同-了解全球客户体验计划中的文化反应偏差(英)
聚焦益普索-当差异并不意味着不同-了解全球客户体验计划中的文化反应偏差(英)。Multi-market research programmes are not, however, without their challenges. The research needs to find a delicate balance between consistency across markets and cultural/market-level customisation to ensure accurate and reliable data collection that delivers on the needs of global and local users.