2026年移动客户忠诚度报告(英)
聚焦2026年移动客户忠诚度报告(英)。Push notifications are not making the right impact, and customers are opening apps on their own terms, with 47% saying they open it before they go shopping.85% of brands Only 18% of Gen Z have or are building a digital loyalty programme, but 2 in 5 admit their mobile experience isn’t working as effectively as it should.